The Forex Complex: FAQ

If you have questions about The Forex Complex, whether about your account, our services, or the recent FCA notice, this page is the right place to start. We have answered the things clients ask us most often, in plain language.

About the company

1. Who is behind The Forex Complex?

The Forex Complex was founded by Wesley in 2021. We are not based in a single country: the team and the community operate worldwide. The company is run by a four-person leadership team, and the same four people are publicly named and pictured on our team page.

Wesley, CEO & Founder
Wesley
CEO & Founder
Edwin, Chief Operating Officer
Edwin
Chief Operating Officer
Ruben, Chief Technology Officer
Ruben
Chief Technology Officer
Loulou, Head of Sales
Loulou
Head of Sales

Wesley founded the company after several years trading forex independently, out of frustration with signal services that gave entries without ever teaching the reasoning. TFXC was built to do the opposite: every signal comes with the logic behind it.

2. What does The Forex Complex actually offer?

We provide a free forex signals group with 325,000+ members. Members receive 3 to 8 trading signals a day across major currency pairs, gold (XAUUSD) and selected indices, each with an entry price, stop loss, take profit and the reasoning behind the setup, and copy them on their own trading accounts with their own broker.

Alongside the signals, members get a 10+ hour trading course, a 60+ page e-book, weekly live webinars, daily market analysis and an active community chat. Everything is delivered through Telegram, and everything is free.

We do not hold client funds and we do not trade on anyone's behalf. Members trade their own accounts, at their own broker, on their own decisions.

3. How long has The Forex Complex been operating?

We have been active since 2021. In that time TFXC has grown from a small Telegram channel to a community of more than 325,000 traders across 180+ countries, and the service has stayed free for the entire period, funded through partnerships with trading platforms rather than member fees.

The FCA notice, addressed directly

Statement current as of 28 August 2026

4. I saw a warning from the FCA about The Forex Complex. What is that about?

We are aware of the notice published by the Financial Conduct Authority (FCA) on 3 June 2025. We take it seriously, and the matter is being actively reviewed with our legal counsel and our compliance team.

The notice flags that the firm may be operating without the regulatory authorisation required for certain financial services in the UK. We want to be clear: this is a regulatory matter, not a finding of fraud or criminal wrongdoing. We are in the process of applying for FCA authorisation.

You can read the FCA's notice for yourself: the notice on fca.org.uk. We will update this page as the situation develops. If you have specific questions about how this affects you, contact us directly.

5. Does the FCA warning affect my account or my access to services?

No. All services are operating as normal: signals are being sent daily, the community remains active, weekly webinars are running, and our support team is answering as usual. If anything changes, this page will say so.

6. Is my money safe?

We do not hold client funds, and we charge you nothing. Our service is funded through contracts with broker partners. Any money you trade with sits in your own account, with your own broker, never with The Forex Complex. There are no funds held by us that could be at risk.

7. I have seen negative things said about TFXC online. How do I know what is true?

When a regulatory notice appears, speculation follows quickly, particularly on social media and forums. Not all of it is accurate, and some of it is not made in good faith.

The most reliable sources of information about The Forex Complex are this page and our direct communications with clients. If you have read something specific that concerns you, we would rather you bring it to us directly than act on secondhand information. We are committed to communicating openly throughout this period.

Reviews & contact

8. What are other clients saying? Has anyone had problems?

We have 2,278 reviews on Trustpilot with an average rating of 4.6 out of 5. You can read them, including the critical ones, at trustpilot.com/review/theforexcomplex.com. Our community of 325,000+ members is also active on Telegram, where you are welcome to ask questions and hear from other members in their own words.

9. I have a question not answered here. How do I get in touch?

The best way to reach us is directly. We respond to every client message, and we would rather answer your question properly than have you rely on incomplete information from elsewhere. Please include the email address you registered with so we can respond to your specific situation.

Response timeTypically 1 to 2 hours during market hours

This page is for informational purposes only and does not constitute legal or financial advice. Information on this page reflects the position as of 28 August 2026 and will be updated as circumstances change.